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Call Centre Newsline: Canadian firm wins award

PR Response, a Toronto-based telemarketing call centre, has been awarded a prestigious Award for Call Center Excellence (acce) by Tele-Professional magazine, a leading telemarketing industry trade publication in the u.s.

PR Response received a bronze for business-to-consumer telemarketing, based on the effectiveness and overall standards of its outbound telemarketing programs.

‘This accolade is proof-positive that the Canada-u.s. border is seamless when it comes to the issue of professional call centre management,’ said Parry Rosenberg, president of PR Response.