Ariad Communications has made three new hires, including Manna Navai as its new user experience lead.
Navai was previously at Razorfish Toronto, and has also held user experience, information architecture and human factors engineering positions at The Marketing Store, Usability Matters, General Dynamics, the National Research Council and Cognitive Ergonomics Research Laboratory. She has worked in a number of industries, from the military and aerospace to retail and automotive.
In addition, Mike Ross has become senior manager of email marketing and will work to build on Ariad’s CRM, automation, reporting and data. Ross has provided email strategies for several of Canada’s large B2C brands. Ross joins Ariad from Rogers Communications where he was manager of email strategy and a member of Rogers’ Digital Centre of Excellence team. Prior to that, he worked in a variety of email, ecommerce and web development roles for Thomas Cook Travel, SickKids and Princess Margaret Hospital.
Ariad has also added Kelly Dhillon to serve as its manager of creative operations, tasked with ensuring that Ariad’s projects run smoothly and efficiently. Dhillon has extensive agency experience through her previous roles at Cossette and Capital C.
