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Consumer Insights: The need for ‘smart’ shopping
Research from Accenture shows consumers want a mobile experience, even in-store
Consumer Articles
Consumer shifts put retail hiring at record low
Online shopping and automation means fewer positions to be filled on the floor
A CEO’s tips for using DIY video in consumer marketing (Column)
Vidyard's Michael Litt argues against outdated 'text tunnel vision'
What ‘customer centricity’ means to me
The season of giving is a good reminder to keep giving back
More Canadians to cross the border for Black Friday
UPS study shows many more Canadians shopping online or in store in the U.S.
Natrel whips up lactose-free butter option
Agropur Dairy to promote product with digital and in-store campaigns
Cold-FX class action lawsuit over misleading ads thrown out
Judge says Vancouver man couldn't effectively prove his claim
‘Suck it up,’ says Fisherman’s Friend in flu campaign
The lozenge maker sticks to its tough roots in TV spots
Harry Rosen’s secret to winning customer loyalty
Menswear company's founder keeps his eyes on what's next in style and design
Which shoppers are affected most by high food prices?
New study reveals pre-shopping habits and food vulnerability in food retailing
