CRTCLogo

CRTC enlists telecom firms to block unsolicited calls

Regulator gives companies 90 days to introduce filtering features

Canada’s telecommunications regulator says telephone companies must help block unsolicited and illegitimate calls to their customers.

The Canadian Radio-television and Telecommunications Commission has given telecommunications providers 90 days to develop technical solutions to block these nuisance calls.

The solutions will be subject to approval by the CRTC.

The regulator is also encouraging the companies to offer call management features to help their customers filter unwanted calls. They have 180 days to report back on the features they offer or will offer.

The CRTC says it will issue a decision on how to deal with caller ID spoofing _ when telemarketers display fictitious phone numbers to hide or misrepresent their identity _ soon.

Canadians can already register their phone number with the National Do Not Call List to help reduce the amount of telemarketing calls they receive.

Add a comment

You must be to comment.

Consumer Articles

Consumer shifts put retail hiring at record low

Online shopping and automation means fewer positions to be filled on the floor

A CEO’s tips for using DIY video in consumer marketing (Column)

Vidyard's Michael Litt argues against outdated 'text tunnel vision'

What ‘customer centricity’ means to me

The season of giving is a good reminder to keep giving back

More Canadians to cross the border for Black Friday

UPS study shows many more Canadians shopping online or in store in the U.S.

Natrel whips up lactose-free butter option

Agropur Dairy to promote product with digital and in-store campaigns

Cold-FX class action lawsuit over misleading ads thrown out

Judge says Vancouver man couldn't effectively prove his claim

‘Suck it up,’ says Fisherman’s Friend in flu campaign

The lozenge maker sticks to its tough roots in TV spots

Harry Rosen’s secret to winning customer loyalty

Menswear company's founder keeps his eyes on what's next in style and design

Which shoppers are affected most by high food prices?

New study reveals pre-shopping habits and food vulnerability in food retailing