Gap‘s new logo, which faced massive online criticism after its launch just last week, is being scrapped in favour of its predecessor.
Marka Hansen, Gap North America president, informed the company’s marketing department this afternoon of the change, acknowledging that the switch was a mistake and that the company would be tabling any changes for the foreseeable future.
The logo, created by New York agency Laird & Partners, was intended to be a long-term commitment for the brand with a nod to the future.
Hansen’s about-face about the Gap’s new logo was foreshadowed by a blog post she wrote for the Huffington Post last Thursday.
“We chose this design as it’s more contemporary and current. It honors our heritage through the blue box while still taking it forward,” she said. “Now, given the passionate outpouring from customers that followed, we’ve decided to engage in the dialogue, take their feedback on board and work together as we move ahead and evolve to the next phase of Gap.”
Calls to Laird & Partners were not immediately returned.
Gap representative Louise Callagy also told Ad Age that the logo debacle does not mean that it has ended its relationship with Laird & Partners. “We are still engaged,” she said.
The scrapping of the design–which re-created the retailer’s name in a bold Helvetica font with a blue gradiated box perched atop the P–comes after Gap was put through the ringer last week for its new look. The company became the whipping boy of designers, who besides merely disliking the new logo were enraged at the suggestion that design professionals should help fix the mistake by offering up ideas for free.
Gap had posted a message on its Facebook account last week indicating that it would be pursuing a “crowdsourcing project” in the near term. But people familiar with the Gap’s plans said that would not be related to the logo.
Many consumers on Facebook and blogs picked apart the new logo too, though according to a poll of 1,000 consumers Ad Age commissioned from Ipsos Observer, some 80% said they had no idea the logo had changed.
Gap’s official Facebook account has more than 720,000 fans and has been the main channel through which the company has posted updates and responses to the criticism regarding the new logo. Its @gap Twitter page also has more than 35,000 followers, but has thus far remained silent on a number of fake Twitter accounts–@gaplogo, @oldgaplogo and @newgaplogo, among them– that have gained traction in the days following the announcement, with humorous nods to Peter Arnell, the designer and adman responsible for the Tropicana-packaging fiasco.
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